Privacy Policy
Our Site’s Privacy Policy Last Updated On: May 6th, 2025
This Privacy Policy explains how Boundless Physical Therapy & Sports Performance collects, uses, and protects your personal information when you visit our website and access our content, services, or schedule appointments through our platform.
We take your privacy seriously and are committed to protecting your personal information. Please read this Policy carefully. By using our Site and Services, you agree to the terms outlined in this Privacy Policy.
INFORMATION WE COLLECT AND USE
When we refer to “Personal Data,” we mean any information that relates to an identified or identifiable individual (“data subject”). An identifiable individual is someone who can be identified directly or indirectly, such as through a name, identification number, location data, or online identifier.
In addition to Personal Data, we also collect general usage information (“Usage Data”) related to how you interact with our Site and Services. This may include demographic details, preferences, interests, search behavior, and online activity. When Usage Data overlaps with Personal Data, we treat it with the same level of care as outlined in this Privacy Policy.
Boundless Physical Therapy & Sports Performance, along with trusted third-party partners, collects information that you provide directly, information gathered automatically through your use of our Services, and data from other lawful sources. The type of information we collect and how we use it depends on how you interact with our Services. We may combine this information to help us better understand your needs and improve our offerings. The categories of data we collect include:
Information You Provide to Us
When you contact Boundless Physical Therapy—such as filling out a form, signing up for our newsletter, or reaching out with a question—we may collect personal information like your name, email address, phone number, or mailing address. We use this data to respond to your inquiries, provide services, and improve our offerings. We only process this information with your consent and always with your privacy in mind.
Location Information
With your permission, we may collect information about your location. This can be gathered through your device’s GPS, WiFi, or IP address, or may be based on information you provide (such as your city or ZIP code). Location data helps us tailor our services, content, and offers to better match your needs and to show you relevant information about our clinics or events near you. You can withdraw your consent at any time.
Social Media Interactions
When you engage with us on social media—whether through comments, messages, or likes—we may receive limited profile data such as your name or public profile ID. This helps us stay connected and respond to your questions or feedback. Please keep in mind that anything you post publicly on social media may be visible to others, so we recommend avoiding sharing sensitive personal information through those channels.
Marketing and Updates
If you’ve opted in, we may contact you by email with helpful health tips, clinic updates, and special promotions related to our services. You can unsubscribe at any time by clicking the link at the bottom of our emails. Unsubscribing from marketing emails won’t affect your ability to receive appointment reminders or other important service-related communications.
Automatically Collected Information (Cookies & Similar Technologies)
When you visit our website or interact with our emails, we and our third-party service providers (like Google Analytics) may automatically collect certain information using cookies and similar technologies. This may include your IP address, browser type, device info, language preferences, visit times, and the pages you interact with.
This data helps us understand how people use our site so we can improve your experience. We may use this information to tailor content, analyze traffic, and measure performance. If you prefer, you can adjust your browser settings to block or delete cookies, but please note that doing so might impact the functionality of our site.
We do not respond to “Do Not Track” signals from browsers, but we do respect your cookie preferences as set in your browser settings. For more details on how to manage cookies, see the “Cookies” section below.
Your Privacy Choices and Rights
Opting Out of Cookies and Online Tracking
To give you more control over your personal data, we offer the following ways to opt out of cookies and similar tracking:
First-Party Opt-Out – You can opt out of cookies used by our analytics provider, Google, by visiting: https://www.google.com/privacy/ads
Third-Party Content – Our website may include features from third-party services (like maps, videos, or appointment tools), which may use their own cookies or tracking technologies. We don’t control how these third parties collect or use your data, so we recommend checking their individual privacy policies for more information.
Please note: If you make a purchase or submit a payment through a link on our site, your transaction is handled by a third-party payment processor. Boundless Physical Therapy does not collect or store your payment details (like credit card numbers), though we may receive limited information about your transaction for record-keeping purposes.
Business Transitions
In the event that Boundless Physical Therapy is ever involved in a merger, acquisition, restructuring, or sale of assets, your information may be part of the assets transferred. If that happens, we’ll make reasonable efforts to ensure your data is treated with the same level of care outlined in this policy.
Children’s Privacy
We are committed to protecting children’s privacy. Our website and services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that someone under 16 has provided us with personal data, we will promptly delete it.
How We Protect Your Information
We take the security of your personal information seriously. We use a combination of administrative, physical, and technical safeguards to help protect it from unauthorized access, use, or disclosure. Access to sensitive information is limited to only those who need it for business or legal reasons. While no system can be guaranteed 100% secure, we work continuously to improve our safeguards.
Data Retention
We keep your personal information only as long as needed—for example, to fulfill your request, provide services, or meet legal obligations. We consider the type and sensitivity of the data, how long it’s necessary for its intended use, and applicable legal requirements when determining how long to keep your information.
Your Rights Under Data Protection Laws
If you live in the European Economic Area (EEA) or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:
The right to access your personal data
The right to request correction or deletion of your data
The right to restrict or object to how we process your data
The right to receive your data in a portable format
To exercise these rights, please contact us directly. We may ask you to verify your identity to protect your privacy. We’ll respond as quickly as possible—usually within 30 days.
You also have the right to file a complaint with your local data protection authority. A list of EU data protection agencies is available here.
California Privacy Rights
If you’re a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
The right to request access to the personal information we’ve collected about you
The right to request deletion of that information
The right to opt out of having your personal information sold or shared
To submit a request under the CCPA, please contact us using the contact information at the bottom of this policy. Please note that certain exemptions may apply based on the nature of the data or our legal obligations.
Where Your Data Is Stored
Boundless Physical Therapy is based in the United States. If you’re accessing our site from outside the U.S., your personal information may be transferred to and processed in countries that may not offer the same data protection laws as your home country. Where required, we use standard contractual clauses to ensure adequate protection during these transfers, in line with GDPR and other international privacy standards.